Request Tracker
CyberNiche Software
3.2
Shareware
Windows

Request Tracker download locations

softpedia.com Request Tracker 3.2
winsite.com Request Tracker 3.2
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Publisher's description

RT is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center.

Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, RT will allow you to calculate charges, print bills and track payments.

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File: reqtrack.exe

System Requirements

Windows 95 or higher, 10 Mb disk space

call center, customer relations management, customer service, help desk, resource management, time management, work order
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